Gamblog.co.uk - Gambling & Casino Blog

This was first commented on at Gamblog in the Royal flush win: will casino pay? article, and the matter originally came to light in the Three royals in a week nets player $736,407 thread at Casinomeister.

Details were always very sketchy here. What do we know?

1) The player waited the best part of two months prior to payment in full.

2) Prior to the Casinomeister post, the player was paid a total of $26,000.

3) After that initial substantial payment, the casino then requested identification documents, which were sent several times and all of which were unacknowledged by the casino.

4) After the posting at Casinomeister, the player was paid quickly.

It's now emerged that the casino in question was Starluck, casino arm of the Party Gaming corporation, whose brand includes Party Poker, the most successful poker room on the 'net. Party Gaming is listed on the London stock exchange and is one of its highest profile online gambling members, regularly sponsoring televised poker tournaments in the UK.

In short: Party Gaming is one of the online gambling industry's top-rank representatives.

How does one of the online gambling industry's top-rank representatives treat one of its big winners?

They pay after a delay of two months. They ignore the player's compliance with their requests for identity-proof documentation, having already made one substantial payment which suggests the ID proof was not actually necessary at all. Then, two months down the line and a complaint posted at Casinomeister, and they finally pay.

This is how the online gambling industry's top level representatives treat their high-rolling customers.

This is not the first example of malpractice from Party Gaming: in early 2006, a player was denied a $8200 cashout after a big hit on the roulette table - see the Planetluck stole $8200 from me thread at Casinomeister.

What did it take to get this player paid? Threat of legal action: